September 10, 2020
Is “Service Roulette” Driving Customers Away from your Business?
Is “Service Roulette” Driving Customers Away from your Business? While attending a recent conference in Las Vegas, I decided to chance some of my hard-earned money and time at the roulette table. I placed my chips on various numbers and watched as the croupier spun the wheel. Sadly, I did not win, which I kind […]